Retour

Remorquage 514 Inc

Remorquage 514 Inc

Remorquage

Accueil Version desktop

Remorquage 514 Inc – Remorquage à West Island

Damaged my vehicle
Écrit par
 Majorbern
 le 2018-04-19
I used my BMO Mastercard roadside assistance to have my vehicle towed to my mechanic's garage. Driver was very nice and professional. It was left in front of my mechanic's bay doors crosswise, with a wheel on the sidewalk (illegal!), with scratches all over his driveway. The trunk door & light was damaged ($1,750 repairs) from being hit by the deck of tow-truck. I communicated several times with the company. The first time we spoke they categorically refuted my claim, then eventually agreed to come to my house to see the damage. On three separate occasions we confirmed a meeting time and I waited for them to show up. THEY NEVER CAME, NOR DID THEY EVER CALL TO RE-SCHEDULE. In my case I was lucky that BMO took care of damage claim. I will never do business with them again.
Most Unprofessional Service Ever Encountered
Écrit par
 CustomerService
 le 2017-01-18
My car had a flat. Called Road side assistance. Driver could not find address from this company. Arrived very angry and aggressive. We had a heated exchange and |I told him to leave. I called the company and the driver blamed me. They have very poor customer service. I filed complaint with Road Side Assistance. Worst experience ever. The worst Towing Company I have ever dealt with in all my years of driving. They need a few lessons in customer service in my opinion. Second company that showed up were extremely professional..Extreme is great!!!! 514 TOWING gets a big fat 0 in my opinion!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Accueil Version desktop